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Task Management and Billing

Task Management and Billing Application

Issue :

  • We have many clients and 1000's of tasks per month being worked on across a 100 projects.
  • We have external  and internal staff completing these tasks.
  • We get bills from contractors for work and were never able to reconcile the list of their work with what was actually done.
  • Clients were not informed immediately when a task was completed. We had no history when a client queried a task that was completed.
  • We did not bill for all items as some always slipped through the net.
  • Clients were looking for different rates on different types of task being carried out.
  • Maintenance contracts where there was an allowance of x time per year were impossible to keep a track of.
  • Clients wanted detailed invoices.
  • Never really knew if a project ran over time and by how much.
  • End of month bills were taking a day to run up.

 

Solution :

Issue :

  • All clients, resources, projects & tasks and now logged into taskbiller.
  • All resources record there status of tasks in taskbiller
  • External resources raise invoices from taslbiller, so there is always a match from a line item in a bill to a task
  • Cleints can be informed one the status of a task changes the minute it happens.
  • Option to bill on all tasks, almost nothing slips through the net.
  • Clients can get different rates on different types of task being carried out.
  • Maintenance contracts are now a project withaq time limit, once the limit is over run there is an email sent to the project manager.
  • Clients get detailed invoices
  • We now always know if a project ran over time and by how much.

 

We now have made this a standalone Saas product that you can signup to and run for your own business online.

www.taskbiller.com

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Contact Us

Willows Consulting Ltd.

Chase House,
Northern Cross,
Malahide Road,
Dublin 17.
Ireland.

Postal Code : D17AK63

Email : sales@willowsconsulting.ie

Call : +353 (0)15242100

© 2017 Willows Consulting Ltd. Co registered in Ireland no. 415538.