Our Ecommerce Ireland Blog is a quick and informative way of staying up to date. If you are running ecommerce then you need to have this blog in your list of monthly reading. We only post relevant and helpful ecommerce related articles.
30% to 40% of Your Support Tickets Are a Sales Channel You Are Ignoring
30% to 40% of Your Support Tickets Are a Sales Channel You Are Ignoring Most people think support is mostly a negative conversation about a purchase. This usually is due to fatigue and the individual handling the support call. This is where AI support can help to cut through any human tiredness and triage the